Customer Stories

Legacy Auto Credit

Waterloo, Ontario, Canada

We were early adopters of the DecisionPro 360 Platform. It was an easy decision, knowing that it was built by people who truly understood the modern, automotive financing landscape. Our main motivation was to grow our in-house lending business, and DecisionPro platform has helped us do that.

The software reinforces successful business practices, eliminating decisioning doubts. The 360 Interview is invaluable to submitting consistent applications, it continues to pay dividends. In addition, the time and manpower we save by having an efficient way to view and score deals has allowed us to grow faster than expected. We're able to manage internal lending to multiple branches in different cities, and know that all that data is centralized and secure.

One advantage we didn't anticipate was how much faster it is to onboard new staff - especially those with less automotive experience. DecisionPro 360 guides the Finance & Insurance Manager through our intended process and has cut our training time from 15 weeks to 2 or 3.

"Without DecisionPro 360, I can’t even picture how we would be growing our non-prime business."

- Wayne Henhoeffer, General Manager

Birchwood Credit Solutions

Winnipeg, Manitoba, Canada

At Birchwood Credit Solutions we developed a credit counselling method that led to rapid growth in our non-prime business, however, we were limited by the technology available. The DecisionPro 360 team methodically incorporated the 360 Interview Process into a dynamic system that streamlined our entire business. We believe that we now have one of the highest performing and sustainable non-prime businesses in the country.

One of the most significant benefits was the ability to quickly and efficiently process rising lead volumes. Mishandling leads is costly and the integrated bureaus on DecisionPro allows us to make profitable decisions quickly. We can also precisely track our ad spend and correlate it to closing ratios, look at reporting on separate locations and individual F&I managers, and fully utilize credit-based follow-up.

In non-prime it is difficult to grow and maintain consistency in profitability, process and overall performance. Not only does DecisionPro 360 support continued growth of our non-prime business, we have been able to maintain a 15% closing ratio with consistent performance in our non-prime portfolio.

"Mishandling leads is costly and the integrated bureaus on DecisionPro allows us to make profitable decisions quickly."

- James Prokopchuk, General Manager

Birchwood Credit Solutions

Winnipeg, Manitoba, Canada

At nos hinc posthac, sitientis piros Afros. Magna pars studiorum, prodita quaerimus. Donec sed odio operae, eu vulputate felis rhoncus. Praeterea iter est quasdam res quas ex communi. Tityre, tu patulae recubans sub tegmine fagi dolor. At nos hinc posthac, sitientis piros Afros. Magna pars studiorum, prodita quaerimus. Donec sed odio operae, eu vulputate felis rhoncus. Praeterea iter est quasdam res quas ex communi. Tityre, tu patulae recubans sub tegmine fagi dolor. At nos hinc posthac, sitientis piros Afros. Magna pars studiorum, prodita quaerimus. Donec sed odio operae, eu vulputate felis rhoncus. Praeterea iter est quasdam res quas ex communi. Tityre, tu patulae recubans sub tegmine fagi dolor.

Quam temere in vitiis, legem sancimus haerentia. Praeterea iter est quasdam res quas ex communi. Quid securi etiam tamquam eu fugiat nulla pariatur. Excepteur sint obcaecat cupiditat non proident culpa. Hi omnes lingua, institutis, legibus inter se differunt.

Ambitioni dedisse scripsisse iudicaretur. Nihil hic munitissimus habendi senatus locus, nihil horum? Nec dubitamus multa iter quae et nos invenerat. Fictum, deserunt mollit anim laborum astutumque! Prima luce, cum quibus mons aliud consensu ab eo. Salutantibus vitae elit libero, a pharetra augue. Sed haec quis possit intrepidus aestimare tellus. Vivamus sagittis lacus vel augue laoreet rutrum faucibus. Magna pars studiorum, prodita quaerimus.

"This is a pull quote that summarizes the experience of Birchwood Credit Solutions using DecisionPro 360"

- Quoted Name, Position
Single Source of Truth

By working your leads in a single platform, gain access to our expanding library of reports that deliver actionable insights into your business.

Process-Driven

Use a platform that complements a process-driven business that promotes successful daily habits proven to drive results.

Fully Integrated

By integrating to all your external tools, you have all your data in one place and always at your fingertips.